Gartner analysts highlighted three key trends for supply chain leaders this year:
A New Frontier of Performance
Many companies are working on building out the foundational components of an end-to-end supply chain across disparate businesses, focusing on improving core supply chain functions, and creating more common processes and systems across them, Gartner said. More-advanced companies describe a wide range of initiatives that build on the foundation, including end-to-end supply chain segmentation, simplification, cost-to-serve analytics, multi-tier visibility and supply network optimization.
"What differentiates the top companies is where they are in the life cycle of these innovations," said Stan Aronow, a research director at Gartner. "The leaders have gone beyond the theory and are now deploying the capabilities that others are just starting to consider. In doing so, they are finding new and creative ways to use these capabilities, exploring synergies and opportunities they hadn't necessarily anticipated in advance. Leaders are discovering that the combination of capabilities they are now implementing brings them to a new frontier of performance, and affords them an entirely new toolbox with which they can orchestrate the optimization of their business and leap ahead of the competition."
A New Imperative for Smarter Growth
Against a backdrop of slow growth, many companies might have been expected to retrench and slip back to focusing their supply chains solely and exclusively on delivering cost reductions and efficiency gains to corporate bottom lines. Instead, in 2013, leaders are embracing a new imperative for growth, realizing they have to get smarter about how they do it, Gartner finds.
"At leading companies in diverse industries, the supply chain organization is no longer narrowly focused on driving efficiencies and cost cutting; it sees itself, and is seen by its CEO, as a growth enabler," said aid Debra Hofman, managing vice president at Gartner. . "Part of 'getting smarter' about growth is partnership across the business. Leading high-tech and consumer product companies, for instance, are approaching new markets with cross-functional teams that include sales, marketing, operations and IT to holistically design a synchronized entry strategy: starting with the customer and designing the right product, pricing, margin targets, service levels, and supply chain network design and tradeoffs that will all work together to achieve the goal."
Getting to the Heart of Talent
Acquiring, developing and retaining supply chain talent continues to be a major focus area for companies, and Gartner continues to publish extensive research in this area. Companies are investing time and resources in expanded university relationships, rotational programs, enhanced career progression planning specific to supply chain, multichannel learning options, supply chain certification programs, supply chain leadership development, and others.
"Leading supply chain organizations are going beyond specific talent initiatives to look at the fundamentals of motivation in their supply chain teams," said Aronow. "For them it's about engaging hearts, not just minds; it's about igniting passion and excitement for the work, not just compliance. These organizations use terms such as wanting to be a 'destination company,' or an 'employer of choice' in supply chain. They're finding ways to connect individual activity not only to their corporate goals, but to a larger aspirational goal."
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